Send & Return
1. Send
Your order will be shipped within 2-3 business days.
Parcels to Belgium are sent via Bpost.
Packages to the Netherlands are sent via PostNL.
2. Shipping costs
You can pick up your products free of charge at the address below:
Seringenstraat 14, 2340 Beerse, Belgium.
Subsequently, products are also delivered free of charge in the following regions:
2300 Turnhout - 2310 Rijkevorsel - 2320 Hoogstraten - 2330 Merksplas - 2340 Beerse - 2350 Vosselaar - 2360 Oud-Turnhout - 2275 Lille - 2390 Malle
From 75 euros, the products are also delivered free of charge to an address of your choice.
For all other parcel shipments, there is a shipping cost of 4.95 euros for customers in Belgium (Bpost). The shipping costs for customers in the Netherlands are 6.95 euros (PostNL).
​
The items will be shipped within 2 to 3 business days.
3. Return
Are you not completely satisfied? No problem!
Send an email to info@miss-chief.be within 14 calendar days, stating your order number and the item in question.
We will send you a return label that you can print at home and stick on your (original) return package. It is also possible to return your return to us (Seringenstraat 14, 2340 Beerse).
When we have successfully received your return and it meets the return conditions, you will receive the purchase amount of the items refunded within 14 calendar days to the account with which you paid for the order.
Return conditions:
The items must be in their original condition (unworn, unwashed, no smoke smell, no stains and undamaged).
The item must have the original label/price label. Return costs are for your own account.
NB ! Sales items cannot be returned.
You can exchange these. Any return costs are then entirely for your own account.